Airport Ticketing & Customer Services


6 Months

5 Days/Week, 3 Hours/Day


12th Class

Students studying in Class 12th can also apply


18 Years and above

About the Course

Airport Ticketing and Customer Services is one of the most important part of the Aviation industry as it is the face of the company with passengers. Airlines look for confident candidates who can adeptly handle, bookings, cancellations and delays.

DIIS Diploma in Airport Ticketing and Customer Services, designed by industry experts, trains and prepares you for all aspects of ticketing, including working on various platforms; along with all facets of customer handling, both, telephonically and face-to-face, thus providing best experience to flyers.

Scope of the Course

The Indian Aviation sector is growing with an unprecedented surge, especially post Covid, and is poised to become the third largest aviation market by 2025 and the largest by 2030.

With the government’s thrust on connecting smaller cities by air, as well as expanding facilities in big cities, the Aviation Sector has thrown open great career opportunities for trained young professionals in this coveted field.

Quick Query

    Course Modules

    • Grooming Skills
    • Communication Skills
    • Personality Development
    • Customer Handling
    • Telephone Etiquettes
    • Interpersonal and Soft Skills
    • Handling Reservations desk and Negotiations section
    • Operational duties (air and land arrangements) ticket bookings
    • Creative planning and designing of itineraries

    Course Highlights

    • Get 100% job placement assistance
    • Be job ready with mock interview sessions
    • Flexible study and training timings
    • Gain job-skills for Indian & International Airlines
    • Understand the principles of aviation and passenger handling
    • Improve your presentation & communication skills
    • Learn various makeup techniques & hairstyles


    • Class 12th Pass from a recognised board
    • Those studying in Class 12th can also take admission, but certificate will be awarded only after passing Class 12th
    • Basic knowledge of English a must
    • Pleasing personality desirable
    • Selection will be on basis of personal interviews

    Course Fee & Scholarships

    Complete information regarding Fee, Payment Schedule, Scholarships, Loans etc can be had by

    Phone: 98105 03646, 0124-4009715  or  Mail:

    You may also fill the query form on this website, and we shall get back to you soon.