COURSE DURATION
6 Months
5 Days/Week, 3 Hours/Day
QUALIFICATIONS
12th Class
Students studying in Class 12th can also apply
AGE
18 Years and above
About the Course
DIIS Diploma in Airport Ticketing and Customer Services, designed by industry experts, trains and prepares you for all aspects of ticketing, including working on various platforms; along with all facets of customer handling, both, telephonically and face-to-face, thus providing best experience to flyers.
Scope of the Course
The Indian Aviation sector is growing with an unprecedented surge, especially post Covid, and is poised to become the third largest aviation market by 2025 and the largest by 2030.
With the government’s thrust on connecting smaller cities by air, as well as expanding facilities in big cities, the Aviation Sector has thrown open great career opportunities for trained young professionals in this coveted field.
Course Modules
- Grooming Skills
- Communication Skills
- Personality Development
- Customer Handling
- Telephone Etiquettes
- Interpersonal and Soft Skills
- Handling Reservations desk and Negotiations section
- Operational duties (air and land arrangements) ticket bookings
- Creative planning and designing of itineraries

Course Highlights
- Get 100% job placement assistance
- Be job ready with mock interview sessions
- Flexible study and training timings
- Gain job-skills for Indian & International Airlines
- Understand the principles of aviation and passenger handling
- Improve your presentation & communication skills
- Learn various makeup techniques & hairstyles
Pre-requisites
- Class 12th Pass from a recognised board
- Those studying in Class 12th can also take admission, but certificate will be awarded only after passing Class 12th
- Basic knowledge of English a must
- Pleasing personality desirable
- Selection will be on basis of personal interviews